Manufacturing Quality Manager 

Location: Onsite, Fairfield, NJ  

Department: Quality Assurance 

Reports To: President, L-E-M Plastics & Supply, Inc. 

Job Summary: 

The Manufacturing Quality Manager is responsible for ensuring that all products manufactured meet the required quality standards before they reach the customer. This role involves overseeing the quality assurance processes, developing and implementing quality control systems, and working closely with the production team to enhance quality in manufacturing processes. The Manufacturing Quality Manager prepares and leads yearly AS9100 certification and audits. 

Key Responsibilities: 

 Quality Control & Assurance: 

• Maintain AS9100 standards, ISO9000, and AS standards to meet customer specifications and regulatory requirements. 

• Monitor production processes and perform routine first piece and final inspections to identify any quality issues. 

• Creating and reporting FAIR AS9102 documentation as per customer requests 

• Conduct root cause analysis and implement corrective actions to address product defects and non-conformance. 

 Process Improvement: 

• Lead continuous improvement initiatives to enhance product quality and manufacturing efficiency. 

• Collaborate with the production teams to optimize production processes and reduce variability. 

• Monitor performance according to agreed standards and take necessary action to communicate/advise/assist according to desired performance levels 

Compliance & Standards: 

• Ensure compliance with industry standards, regulatory requirements, and company policies. 

• Maintain and update quality documentation, including procedures, work instructions, and inspection records. 

• Prepare and participate in quality audits by internal and external auditors. 

Team Leadership: 

• Plan and manage departmental activities in accordance with agreed budgets and timescales. 

• Manage and mentor the production team, providing training and development opportunities. 

• Foster a culture of quality awareness and continuous improvement among all employees. 

• Coordinate with cross-functional teams to resolve quality issues and implement best practices. 

Reporting & Documentation: 

• Prepare and present quality reports to senior management, highlighting key quality metrics, trends, and improvement initiatives. 

• Maintain detailed records of quality issues, inspection results, and corrective actions. 

Customer Interaction: 

• Address customer complaints and concerns related to product quality. 

• Work with the sales and customer service teams to ensure customer satisfaction and continuous improvement in product quality. 

• Ability to engage in conversation with customers to discuss dimensional issues, corrective action reports and updates to quality systems 

Qualifications: 

Education: Bachelor’s degree in Engineering, Manufacturing, Quality Management, or a related field.  

Experience: Minimum of 3-5 years of experience in a quality management role within a manufacturing environment. 

Certifications: Six Sigma, Lean Manufacturing, or other relevant quality certifications are highly desirable. 

Skills: 

• Strong understanding of quality control methodologies and tools. 

• Excellent problem-solving and analytical skills. 

• Proficiency in quality management software and Microsoft Office Suite. 

• Knowledge of Keyence Metrology System, Job Boss, CAD, and SolidWorks a plus 

• Exceptional communication and interpersonal skills. 

• Ability to lead and motivate a team. 

• Attention to detail and a commitment to excellence. 

 Work Environment: 

• This role primarily operates in a manufacturing plant environment. Some travel may be required to visit suppliers or customers. 

• We operate on EOS (Entrepreneurial Operating System)  

• We hire, fire, and live by our core values: do the right thing, provide outstanding service and support, take initiative, have a sense of humor be easygoing, and be tireless